privacy policy

Last updated: 18 October 2026

1. Introduction

Your privacy is important to me. This Privacy Policy explains how Danielle Murnane (“I”, “me” or “my”) collects, uses, stores and protects your personal information when you visit my website, purchase a course, book a service, subscribe to my newsletter or interact with my business.

My offerings include astrology and tarot readings, Reiki, spiritual coaching, online courses, women's circles, events and other personal development experiences.

By using my website or engaging with my services, you acknowledge that your personal information may be handled as described in this policy.

2. Personal Information I Collect

The type of information I collect depends on how you interact with my website and services. This may include:

Contact information: Your name, email address, phone number and other contact details you provide.
Booking information: Your preferred appointment times, booking history, service selections and relevant communications.
Birth and astrological information: Your date, time and place of birth, where required for astrology readings or related services.
Course and purchase information: Your purchases, course enrolments, access details and relevant communications.
Communications: Information you provide when contacting me, completing forms, submitting testimonials or providing feedback.

Please only provide personal information that is relevant to the service you are seeking.

3. How I Collect Your Information

I may collect personal information when you:

Purchase an online course or other offering.
Book an astrology reading, tarot session, Reiki treatment or coaching service.
Register for a workshop, women's circle, retreat or event.
Subscribe to my newsletter or mailing list.
Contact me by email, through a contact form or via social media.
Complete a survey, feedback form or testimonial.
Interact with third-party platforms used to deliver my services.

I generally collect information directly from you. Some technical information may be collected automatically through website technologies or by third-party platforms.

4. How I Use Your Information

I may use your personal information to:

Deliver the products, services and experiences you purchase or request.
Prepare personalised astrology readings using your birth details.
Process payments, manage bookings and provide course access.
Communicate with you about appointments, purchases, events or enquiries.
Send newsletters, updates and promotional communications where permitted and, where required, with your consent.
Improve my website, services, courses and customer experience.
Manage business administration, accounting and record-keeping.
Address technical issues, prevent fraud and protect the security of my website and services.
Meet legal, regulatory or other applicable obligations.

I will not use your personal information for unrelated purposes unless you have consented or the use is otherwise permitted by law.

5. Payment Processing

Payments for my services and digital products may be processed through third-party payment providers.

Your payment information is handled according to the relevant provider's privacy and security practices. I may receive information such as your name, transaction amount, payment status and a transaction reference to manage your purchase.

I do not intend to collect or store your full payment card details directly unless explicitly required through a secure and appropriate payment process.

6. Email Marketing and Newsletters

If you subscribe to my mailing list, I may send you newsletters, new course announcements, upcoming events, offerings and other relevant updates.

You can unsubscribe at any time using the unsubscribe link included in my marketing emails or by contacting me directly.

Unsubscribing from marketing communications will not prevent me from sending essential administrative messages relating to a purchase, booking or service where necessary.

7. Cookies and Website Analytics

My website may use cookies and similar technologies to support website functionality, understand how visitors use the site and improve the user experience.

Depending on the tools enabled on my website, these technologies may collect information about your browsing activity, device and interactions with website content.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Where required by law, I will seek consent before using non-essential cookies or similar tracking technologies.

8. Sharing Your Information

I respect your privacy and do not sell your personal information to third parties.

I may share relevant information with trusted third-party service providers where necessary to operate my business and deliver my services. These may include:

Website hosting and website management providers.
Booking and scheduling platforms.
Email marketing and communication platforms.
Website analytics and technical support providers.

These providers may process or store information on my behalf, subject to their applicable terms and privacy practices.

I may also disclose information where required or authorised by law, or where necessary to establish, exercise or defend legal rights.

I aim to share only the information reasonably necessary for the relevant purpose.

9. Overseas Disclosure and Storage

Some third-party platforms I use may store or process personal information outside Australia.

The countries in which information may be stored or processed depend on the providers and services used by my business.

I will take reasonable steps, where required by applicable law, to address the handling of personal information by overseas recipients. You should also review the privacy policies of the third-party platforms you interact with.

Before publishing this policy, I will review the platforms used by my business and update this section to identify overseas disclosures where required.

10. How I Protect Your Information

I take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Depending on the information and systems involved, these measures may include secure platforms, access controls, password protection and limiting access to information to those who need it for legitimate business purposes.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

I retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and record-keeping requirements. When information is no longer required, I will take reasonable steps to securely destroy or de-identify it, where appropriate and lawful.

11. Accessing and Correcting Your Information

You may contact me to request access to personal information I hold about you or to request that inaccurate, incomplete or outdated information be corrected.

I will respond to requests in accordance with applicable privacy laws. In some circumstances, I may be unable to provide access to certain information where a lawful exception applies.

To make a request, please use the contact details at the end of this policy.

12. Third-Party Websites

My website may contain links to third-party websites, services or social media platforms.

These websites operate independently of my business and have their own privacy policies and practices. I am not responsible for how third parties collect, use or protect your information.

I encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

My website, courses and services are primarily intended for adults.

I do not knowingly collect personal information from children in circumstances where doing so would be inappropriate or unlawful. If I become aware that personal information has been collected from a child inappropriately, I will take reasonable steps to address the situation in accordance with applicable law.

14. Privacy Concerns and Complaints

If you have a question, concern or complaint about how your personal information has been handled, please contact me using the details below.

I will review your concern and make reasonable efforts to respond and resolve the matter.

Where the Australian Privacy Act 1988 applies to my handling of your information, you may also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with my response.

Website: https://www.oaic.gov.au/

15. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, services, technology or legal obligations.

The latest version will be published on my website with the updated date. I encourage you to review this policy periodically.

16. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Danielle Murnane

Website: https://daniellemurnane.com

Email: info@daniellemurnane.com

This Privacy Policy is intended to explain my general privacy practices and does not limit any rights you may have under applicable privacy or consumer protection laws.